Company: De Miller
Position: Customer Service Officer
Salary: β¦180,000 β β¦200,000 Monthly
(Based on experience)
De Miller is seeking a customer-focused and enthusiastic Customer Service Officer to join our team. The ideal candidate will be responsible for providing excellent customer support, handling customer inquiries, resolving complaints, and ensuring a positive experience for all customers.
β
Respond to customer inquiries through phone calls, emails, and other communication channels.
β
Handle customer complaints professionally and provide timely solutions.
β
Maintain accurate records of customer interactions and feedback.
β
Provide product/service information to customers.
β
Build and maintain strong relationships with customers.
β
Work closely with other departments to improve customer satisfaction.
β
Support customer retention and loyalty initiatives.
β Minimum of OND/HND/Bachelorβs Degree or equivalent qualification.
β Previous experience in customer service, sales, or a related role is an added advantage.
β Excellent communication and interpersonal skills.
β Ability to handle customer concerns professionally.
β Good computer skills and familiarity with customer management tools.
β Must be organized, patient, and detail-oriented.
Interested and qualified candidates should send their updated CV to:
π© career@nigeriabusinesses.com
Application Deadline: To be announced.